CTG News Blog

May 2010 - Cleaning Technologies Group, LLC was pleased to welcome Mr. Yang Li Ming and Mr. Qiu Fumin from Chengdu Optics to our North American facilities in Cincinnati, OH and Jamestown, NY.  They were accompanied by Thomas Suydam and  Su Jing of our CTG Asia sales staff.  While here, they were able to tour our facilities and get an up close look at the capabilities of our technical center.   Our engineering and management teams were able to meet with them to discuss their existing Blackstone-Ney ultrasonic system and possibilities for future projects at their Chengdu, PR China facility.  During their stay they were able to take in a few sites of the Ohio River and parts of New York and San Francisco.  We hope they enjoyed their visit and look forward to working with them in the future.   

In designing the new CTG website, one key feature that was at the top of our "Must-Have" list was a venue for collaborating with our customers. Effective communication between our customers and the CTG engineers during the design and build of our equipment is critical. The CTG customer web portal provides our customers with a single resource for sharing all project related documents with our design and manufacturing teams. As soon as an order is placed with CTG, a project file is created and login information is sent via email to all contacts involved. In most cases this would include our customer's mechanical and electrical engineers and maintenance and procurement personnel. The CTG Project Manager assigned to the job, along with our sales team, provides a brief training session for our customers explaining all of the benefits of the portal. Throughout the design and build of the washer, project documents including; approval and final drawings, project schedules, open issues deck, in-process photos and videos, programs, manuals, purchase orders and invoices and all runoff documentation are uploaded to the customer portal. This ensures that both the CTG team and our customers are always working from the same information. Any time a file is uploaded to the portal or downloaded from the portal all project participants will receive an email notification. After the washer ships from our facility, the project will remain on the portal during the entire warranty period of the machine.

Jim McEachen Chief Executive Officer of the Cleaning Technologies Group was recently featured in the latest edition of AMT to give his insight on millenials in the workplace and how it affects not only CTG but all of us in this global marketplace. AMT Article March 2010 - "This past October I faced a bit of a dilemma while attending the 2009 AMT Global Forecasting & Marketing Conference.  I have found each conference I've attended to be highly valuable to me with plenty of take-aways to bring back to the office.  However, my attention is usually focused on the hard topics of the ecomony, specific markets and industries."  read full article...